| Shipping Information Store Orders
Oldetymepharmacy.com non-prescription store orders are shipped by our affiliated couriers to the contiguous 48 states. (Standard delivery time is three to nine business days from time shipped. See individual product pages for exceptions.) Sorry, we are currently not able to ship to APO/FPO addresses or PO boxes.
The shipping charge for store orders will be $5.50 to $7.50. This is determined by a table rate we have programmed into our shopping cart system.About Your Order
Bunn's Olde Tyme Pharmacy would like your shopping experience to be as pleasant and convenient online as in a neighborhood store. Here are some topics people often want to know more about.Order Status
To check the status of your Store Orders, click Your Account from any page and then click Check Order Status. You'll know your order is being processed when In Process appears by the order number. Shipped status appears when the order has been sent to you. In addition, you will receive an email confirming shipment of your order(s). If your order is out of stock, we will not issue a back order and the status will read Cancelled.
From the Check Order Status page, you can, View the details of your Store order by clicking See Details under the order number. You may also read the Product Details of each product in your order.
Track the shipment of your order
View a list of your current orders
Note: You will need to Create an account and Log In to Check Order Status.
We make every effort to complete your order as you requested it. If a product you requested is temporarily out of stock at the time of order processing, we will not create a back order. However, since we re-stock our inventory regularly, be sure to visit Oldetymepharmacy.com again soon as you may be able to order the product. We are sorry for any inconvenience.
When a product is out of stock, the balance of your order will arrive with a packing slip. To view the total amount charged to your credit card, go to Check Order Status and click View Order Details. You will be prompted to log in to access your order information.
If you require further assistance, please call our Customer Service Call Center at (609) 758-4726.
Customer service representatives are available for all your questions about orders and products, but cannot take or cancel orders over the phone or through email. Return Policy
If you wish to return a store product, begin by checking the receipt for information on how to return the product in question. If the product is an exception to our standard return policy, you will find return instructions on the receipt below the product description (as well as on the individual product page on Oldetymepharmacy.com).
If the receipt lists no exceptions, you may follow one of these two standard return methods:
1. Bring the product and the invoice to any Bunn's Olde Tyme Pharmacy store within 60 days of the date on the invoice for immediate credit to your credit card account. Taxes will be refunded at your local rate. Items returned without an invoice are subject to the approval of store management and will be refunded with store credit.
2. Mail the product in the original packaging to our return center with the label provided. Include the invoice with the product. On the invoice, circle the items(s) you are returning. We will notify you via email when we have received and processed the returned product(s).
Oldetymepharmacy.com Brand Guarantee: Your satisfaction is 100% guaranteed on all Oldetymepharmacy.com-brand products! If you are not completely satisfied, return the unused portion and we will refund the full price. |
